2nd Focus Group Discussion


26 Feb 2018


4:00 pm - 6:00 pm


NTUC Centre, Singapore

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Supported by the STB (Singapore Tourism Board), ARDE (Association for Rooms Division Executives Singapore) and the NTUC Hospitality & Consumer Business Cluster would like to invite you to participate in one of the 3 focus groups for Front Office supervisors/executives/ managers. Singapore Polytechnic design thinking consultants shall be facilitating the sessions.


Details are:

Date: 26th February 2018

Time: 4.00pm – 6.00pm (Registration starts 3.45pm)

Venue: Level 8, Room 801, NTUC Centre, One Marina Boulevard


Through the focus group, we look forward to gather valuable insights and ideas from practitioners such as you, in the following areas:

  • Present and future trends impacting the hospitality industry
  • Evolving role and functions of front office executives
  • Understanding the professional aspirations and pathways of front office executives


These insights shall contribute to a bigger conversation on the transformation of Front Office roles in the future economy. Please be assured that inputs shared shall be aggregated in order to keep the identity of individuals private.


We invite you to be part of the bigger conversation; your voice will make a difference to the quality of the conversation and ultimately, the transformation.


Please RSVP with me @ arde.sg@gmail.com by 23rd February 2018.


For queries on the session, please contact NTUC Hospitality and Consumer Business cluster secretariat, Mr Stephen Khow at  62138257 / stephen_khow@ntuc.org.sg.  We look forward to hosting you.

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