Brenda Koh Shi Yun

AMOY by Far East Hospitality
Brenda Koh Shi Yun

Representing Amoy from FEH to take part in the prestigious competition ROTY is an eye opener for me! I am surprised by how much I can learn from the different ROTY participants from the competition as well as the courses materials which I can apply for my hospitality career – be it facing the quirky guest encounters or the memorable and positive guests who made an impact in my life.

After going through this competition, I have learnt to be more patient in understanding my guests and how I can showcase my love for service to them. The friends I made in ROTY (be it the ROTY participants or my FEH family) is the biggest takeaway as they are the best support I can ever wish for! A big shoutout to my Hotel Manager, Douglas Fernandez, for always believing in me and seeing the potential I have for the service industry. I will do FEH Company proud!