Thank you, Pan Pacific Singapore for nominating me to participate in the Receptionist of the year competition 2019.
I could still recall my surprise when the results for the top 15 finalists was announced and that’s when I knew it happening for real. Everything seems so surreal.
My journey in ROTY had a fulfilling one as I get to share the same love with hoteliers from different properties, to be able to share different thoughts and learn valuable insights which I couldn’t get elsewhere.
The biggest takeaway was being able to overcome my weakness and be able to share my knowledge and passion in this Industry.
I would like to take this opportunity to express my greatest gratitude towards my Front Office Educator, Ms Stella Ng for playing an important role in my ROTY journey. The level of mentorship I received during the challenging phase made me feel valued. Thank you for your continuous support and trust in me.