Muhammad Hamizan Bin Roslan

The Ritz-Carlton Millenia Singapore
Muhammad Hamizan Bin Roslan

I am very honoured that my hotel selected me to take part in this competition. I love my hotel and I felt extremely happy that I managed to represent my hotel in the finals. It was an incredible journey as it allows me to be more confident and to think outside of the box when providing solution. It has definitely given me a deeper understanding on how to communicate people. The true challenge of this competition is that participants are required to be as resourceful as possible in a short amount of time while trying to meet guest’s needs. This is indeed relevant as we deal with different people from all kinds of background on a daily basis and we are required to act spontaneously to the requests thrown at us. Thank you to my fellow colleagues, friends and family who have been supporting me throughout. This experience has given me the motivation to do better in this industry and I hope to see myself grow in the future.