Ong Lu Si Lucille

The Ritz Carlton Millenia Singapore

It has been great honor to not only be able to represent The Ritz-Carlton Millenia Singapore in this year ROTY competition, but also a remarkable journey for me to continuously grow and learn through this yearly event.

Despite the current situation, through the virtual platform, I was able to meet my fellow hoteliers from other properties and I am also grateful for everyone who worked hard to make this competition happen.

Just like one of my favourite Service Values at The Ritz-Carlton “I have the opportunity to continuously learn and grow.”, I have tremendously strengthened my skillsets and enriched my hotelier experiences through this great opportunity – being part of ROTY competition.

Regardless of the results, everyone including myself are winners because of the valuable memories and experiences gained from this journey