Shobanah S.Muthiah

Raffles Hotel Singapore

It still feels surreal to be on this journey because it is one of my career goals. It has been nothing but a healthy and fulfilling journey together with other fellow hoteliers.

The workshops organised not only prepares us for the competition but also enhances our skills and boost our confidence for us to apply in our daily operation. It also helps when we get feedback from trainers who are veterans in this field to know what else to improve on for us to be able to serve our guests better. I would encourage for others to be on this journey though it can be nerve-wracking.

Last but not least, it is definitely an honour to be representing my second home, Raffles Hotel Singapore, to be a part of Singapore’s Best Receptionist Competition. I will always be grateful for the support and love I have received from my team since day one. It is true when they say it takes a village to raise a child because I felt it during my journey.