Data Protection & PDPA Compliance
1. Scope of This Policy
This unified Privacy Policy, Disclaimer, and Terms of Use governs all personal data collected digitally by AICR Singapore. By utilizing our forms, registering for events, or engaging with our digital resources, you acknowledge and agree to the data collection and processing practices outlined below.
2. Personal Data Defined
Under Singapore law, “Personal Data” refers to any information relating to a living individual who can be identified directly from that data, or from that data combined with other information we possess. This includes names, contact numbers, email addresses, professional titles, employment history, and photographs.
Form-Specific Collection Purposes
1. Membership Applications & Support
When you apply to “Become a Member” or submit a membership support request, we collect your name, contact information, hotel property details, and job title. This data is strictly used to evaluate your membership eligibility under ARDE guidelines, manage your active portal profile, issue dues invoices, and provide technical account assistance.
2. Corporate & Event Partnerships
Information submitted via our “Partner With Us” or sponsorship forms is utilized exclusively to evaluate corporate synergy, negotiate sponsorship packages, coordinate co-branded activations, and maintain professional communication with your organization’s designated representatives.
3. Careers & Job Vacancy Submissions
For employers submitting open job vacancies, we collect company profiles, hiring manager contact data, and role specifications. This information is processed strictly to maintain the integrity of our Careers Board and to connect active hospitality talent with verified corporate vacancies.
4. General Enquiries & Event Interest
Data captured through general contact channels or “Register Interest” forms for upcoming events is used to address your specific queries, distribute event logistics, manage venue capacities, and send you priority updates regarding the panels or networking socials you have requested to track.
Data Security & Storage Rules
1. Security Arrangements
To protect your data from unauthorized access, collection, alteration, or disclosure, all data transmitted through our online forms is encrypted via secure Transport Layer Security (TLS/SSL) connections. Access to administrative databases containing user records is strictly restricted to authorized committee members and protected by multi-factor authentication protocols.
2. Third-Party Sharing
AICR Singapore does not sell, trade, or rent your personal data to outside marketing firms. We disclose information to trusted third-party service providers (such as web hosting infrastructure, email distribution platforms, or secure event ticketing engines) solely to execute the operations you have authorized. All such partners are contractually bound to maintain strict data confidentiality.
3. Retention Limitation
We do not retain personal data indefinitely. Your information will be securely purged or completely anonymized from our servers when the legal or business purpose for which it was originally collected has been completely fulfilled, or upon a verified data erasure request.
Website Disclaimer & Liability Limits
1. General Information Only
All content, articles, and documentation published on the AICR Singapore website are provided for general informational and professional networking purposes only. While we make every reasonable effort to verify information accuracy, we make no warranties regarding the completeness, absolute reliability, or real-time currency of the materials presented.
2. External Link Limitations
Our web platform frequently links to third-party assets, member hotels, partner portals, or external award resources. AICR Singapore has no operational control over the content, tracking mechanisms, cookie usage, or privacy safeguards of those independent entities. Navigating to external sites is done entirely at your own risk.
3. Limitation of Liability
Under no circumstances shall AICR Singapore, its executive committee, or its staff be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to access, this website, its embedded forms, or its structural custom tools.
Contact Our Data Protection Officer
1. Access, Correction, and Consent Withdrawal
You have the right to request a digital copy of the personal data we hold about you, request corrections to inaccurate profiles, or completely withdraw your consent for future data processing. Upon receiving a valid request through our DPO, we will process and respond within 30 calendar days as mandated by Singapore law.
2. Data Protection Officer (DPO) Contact
If you have any questions, compliance concerns, or formal complaints regarding our data handling or this integrated policy, please contact our designated Data Protection Officer directly:
- Attention: Data Protection Officer, AICR Singapore
- Contact: Submit an inquiry via our Contact Us form