SHA Best Department

A prestigious award in conjunction with Peak Hospitality Solutions Pte Ltd

SHA Best Department Awards 2019

Dear Industry Colleagues,

As with previous years, the mystery shopping exercises will be executed between August and October for all participating hotels. To register for the competition, please complete the Registration Form online at https://aicr.org.sg/awards-registration/sha-best-department/ before 31st July 2019. Upon receipt of your registration, we will provide you with further details on the competition and how you could access the mystery shopper’s report online.

For more information on 2019’s SHA Best Department Awards, click here.

We look forward to your participation. Should you require further information, please contact me or Marvin directly.

With best regards

Adeline Teoh
President of ARDE, Singapore

The mystery shopping exercise will begin in August and end in October 2019.

The audit reports, collated by Peak Hospitality Solutions, will be ready for review by the participating hotels at the end of the exercise.

For each award category, the participating hotel with the highest points shall be declared the winner.

Award Categories

Best Front Office Department

  • Superior Hotel
  • Deluxe Hotel
  • Luxury Hotel

Best Concierge Department

  • Superior Hotel
  • Deluxe Hotel
  • Luxury Hotel

Best Housekeeping Department

  • Superior Hotel
  • Deluxe Hotel
  • Luxury Hotel

Best Reservations Department

  • Superior Hotel
  • Deluxe Hotel
  • Luxury Hotel

To qualify for the competition, the hotel must

  1. Register using official form sent by ARDE.
  2. Provide a complimentary room night voucher, including a Buffet Dinner and Breakfast for two guest only.

For more information, please contact us.

2018

Superior Hotel
Best Front Office Department AMOY Hotel by Far East Hospitality
Best Concierge Department Park Hotel Clarke Quay
Best Housekeeping Department Park Hotel Clarke Quay
Best Reservations Department Four Points by Sheraton Singapore
Deluxe Hotel
Best Front Office Department Rendezvous Hotel Singapore
Best Concierge Department Rendezvous Hotel Singapore
Best Housekeeping Department Rendezvous Hotel Singapore
Best Reservations Department Marina Bay Sands Singapore
Luxury Hotel
Best Front Office Department The Fullerton Bay Hotel
Best Concierge Department Pan Pacific Singapore
Best Housekeeping Department Pan Pacific Singapore
Best Reservations Department Sofitel Singapore City Center

2017

Superior Hotel
Best Front Office Department AMOY by Far East Hospitality
Best Concierge Department Park Regis Singapore
Best Housekeeping Department Quincy Hotel
Best Reservations Department Four Points by Sheraton Singapore
Superior Hotel
Best Front Office Department Rendezvous Hotel
Best Concierge Department Carlton City Hotel
Best Housekeeping Department Mandarin Orchard Singapore
Best Reservations Department Hard Rock Hotel
Superior Hotel
Best Front Office Department Capella Singapore
Best Concierge Department Capella Singapore
Best Housekeeping Department Pan Pacific Singapore
Best Reservations Department Capella Singapore

2016

Superior Hotel
Best Front Office Department Wanderlust Hotel
Best Concierge Department Park Hotel Clarke Quay
Best Housekeeping Department Park Hotel Clarke Quay
Best Reservations Department Ramada & Days by Zhongshan Park
Superior Hotel
Best Front Office Department Rendezvous Hotel
Best Concierge Department Swissotel Merchant Court
Best Housekeeping Department Swissotel Merchant Court
Best Reservations Department Hard Rock Hotel
Superior Hotel
Best Front Office Department Capella Singapore
Best Concierge Department Capella Singapore
Best Housekeeping Department Capella Singapore
Best Reservations Department Shangri-la Singapore

Enter competition now

Details of hotel

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Categories of Awards